Privacy
Policy
Introduction
At Paragon Fabrics we value the importance of privacy and keeping your personal data safe. This Privacy Policy describes how we do that. You as the customer, have the right to know how we collect, store, access and process information. Personal Data refers to any information that can distinguish an individual/customer (for example Name, Address, Phone number etc).
It is important to us that we protect your privacy in accordance with privacy regulations under the EU’s General Protection Data Regulation (GDPR).
This policy applies to the Paragon Fabrics website, and when you interact with us by doing any of the following:
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Visit the Paragon Fabrics website
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Purchase our products/services
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Receive communication from us (for example emails, calls or texts)
Third Parties
This policy does not apply to third-party applications, websites, products, services or platforms that can be accessed through links that we may provide to you. These sites are owned/operated separately from us and will have their own privacy/data collection practices. We cannot accept liability for the actions or policies of these independent websites and we aren’t responsible for their content or privacy practices.
We may use Google Analytics to help provide us with information regarding how our customers use our website. You can read more information on how Google uses your personal information here:
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Personal Data
When you make a purchase, or attempt to make a purchase, we collect personal data as part of your order information. This data includes:
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Account information: Name, Email Address and Password.
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Payment information: Billing/Postal Address, Phone Number, Credit/Debit Card Information.
When you use our website, we automatically collect and store information about your visit via browser cookies (files that are sent by us to your computer or device). You can opt out of some or all cookies on your browser, but you may be unable to use some of our website features by doing so.
We also process information when you use our services or view products. These include:
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IP Address
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Products that you have viewed
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Searches or words used that led you to our website
We may use the personal information stated for a number of reasons, including:
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Fulfilling orders placed via website or phone
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To confirm/verify your identity
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Providing and improving our products and services
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To enable customers to use our services and set up accounts
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To provide you with technical and customer support
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Marketing and communications about current, future offers or products
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority or connection with court proceedings. Where possible, we will tell you in advance about disclosure of information.
The General Data Protection Regulation (GDPR) and the the Data Protection Act 2018 control how your personal information is used by organisations, businesses or the government.
As a business we must follow rules called ‘data protection principles’. We must make sure the information is:
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processed lawfully, fairly and in a transparent way
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collected for written, explicit and legitimate purposes
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adequate, relevant and limited to what is necessary for the purposes for which it is processed
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accurate and kept up-to-date
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kept for no longer than is absolutely necessary
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processed in a safe and secure way
Cookies
Cookies are small files that show information that your Internet browser stores on your computer or device. We may use this information to improve website functions or user/customer experiences. All Cookies used on our website are in accordance with current Cookie Law. Some Cookies are essential, but you are able to opt out of non-essential Cookies if you wish.
We may use analytic services provided by Google. Website Analytics help provide us with information regarding anonymous usage, which helps us understand how our site is used. These Analytics services use Cookies to gather the required information, which can help us improve our services. You have the ability to opt out of these Cookies if you so wish. Here is an information link by Google to tell you how to opt out:
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https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DDesktop
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You should receive a pop-up requesting your consent to set Cookies upon opening our website. By giving your consent to use these Cookies, you are enabling us to provide the best service and experience to you. As mentioned, you are able to deny access to certain or all Cookies, but some features of our site may not function without them.
Consent
When you provide us with personal information to place an order, make payments or use forms provided on our website, you are therefore consenting for us to collect information for those uses only.
If we ask for personal information for reasons such as marketing, we will ask you directly for your consent.
If at any time you would like to withdraw consent to your personal information, have data deleted or to get a copy of the data we have access to, please email us at paragonfabricsni@gmail.com and we will be able to provide help.
Host
Our website is hosted on Wix. They provide us with the platform to run/provide an e-commerce website that allows us to sell our products and services to you.
Your data is stored through Wix’s data storage, databases and the Wix application. For more information on Wix’s Security Measures, see link below.
Age of Consent
By using our website, you agree that you are of the age of consent in your respective country/state of residence and/or are giving consent for minor dependants to use this site.
We will not knowingly collect personal data from children under the age of 16 years.
Data Retention
We will only retain your personal data for as long as necessary for the purpose for which the data was collected and to the extent required by law. When we no longer need personal data, we will take steps to remove it. As mentioned below, you can request us to remove personal data at any point by getting in contact with us.
Changes
We may modify this Policy at any time. If we make changes to this Policy then we will update any relevant information on our website.
Queries/Complaints
If you have any complaints or queries about this Policy or anything to do with your personal information, please feel free to contact us. If you are not satisfied, you have the right to complain with the local data protection authority.
https://www.nidirect.gov.uk/articles/freedom-information-and-data-protection
Contact Details
To request a copy for/of your information, unsubscribe from our email list, request your data to be deleted or to ask us any questions, please contact by one of the following methods:
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Address: Paragon Fabrics, 86 Donegall Pass, Belfast, BT7 1BX
Mobile: 07359047303
Email: paragonfabricsni@gmail.com